Privacy Policy

N&J Electric Inc respects your privacy. This policy explains what information we collect when you visit our website or contact us for service, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

Information we collect

We collect information that helps us respond to service requests and operate our website. This may include:

• Contact information you provide voluntarily, such as your name, address, phone number, and email, when you request a quote, book service, or call us.
• Demographic information such as service location, postal code, and similar data needed to schedule and price work in your area.
• Technical information like IP address, browser type, device information, referring page, and pages viewed, collected automatically by our site analytics.
• Cookies, small text files placed on your device to remember preferences and measure traffic. You can disable cookies in your browser, although some site features may not work as intended.
• Third-party cookies from analytics or advertising partners we may use to understand site performance and improve outreach.

How we use your information

We use the information we collect to:

• Respond to your service requests, schedule visits, and follow up on completed work.
• Send service updates, invoices, receipts, and occasional information about offers or safety.
• Process payments through trusted service providers.
• Improve our website, services, and customer experience.
• Comply with legal obligations or respond to lawful requests from authorities.

We do not sell your personal information. We share information with third parties only as necessary to deliver the service you requested (for example, payment processors, scheduling tools, or analytics providers) or where required by law.

Phone calls

Calls to and from N&J Electric Inc may be monitored or recorded for quality assurance, training, and accurate service notes. By continuing the call, you consent to this practice. If you would prefer not to be recorded, please let our representative know at the start of the call.

Data retention

We keep your information only for as long as needed to provide service, meet our legal and accounting obligations, and resolve any disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your choices

You can update or request deletion of personal information we hold about you, ask what information we have, or opt out of marketing communications at any time. Reach out using the contact details below and we will respond within a reasonable timeframe.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date. Continued use of our website or services after an update means you accept the revised policy.